課程資訊
課程名稱
參考資訊服務
REFERENCE AND INFORMATION SERVICES 
開課學期
96-1 
授課對象
文學院  圖書資訊學系  
授課教師
林奇秀 
課號
LIS3008 
課程識別碼
106 32210 
班次
 
學分
全/半年
半年 
必/選修
必帶 
上課時間
星期二3,4(10:20~12:10) 
上課地點
圖資視聽室 
備註
總人數上限:70人 
Ceiba 課程網頁
http://ceiba.ntu.edu.tw/961RIS 
課程簡介影片
 
核心能力關聯
核心能力與課程規劃關聯圖
課程大綱
為確保您我的權利,請尊重智慧財產權及不得非法影印
課程概述

This 2-credit required course for LIS undergraduate students introduces you to
the theories and practices of reference and information services in libraries
and information agencies, a core functino of libraries & information institutions. 

課程目標
By attending the class you will:
1. Understand the theories and principles underlying current R&I services.
2. Gain the basic skills for providing R&I services in libraries or in other types of information institutions.
3. Develop abilities in planning, managing, and promoting R&I services.
4. Understand the major issues and professional concerns in current R&I services and the trends of future development.
 
課程要求
See the hard copy syllabus distributed in the first class meeting. 
預期每週課後學習時數
 
Office Hours
另約時間 
參考書目
 
指定閱讀
 
評量方式
(僅供參考)
   
課程進度
週次
日期
單元主題
Week 1
9/18  Class cancelled (storm warning) - Please note that this schedule has been revised on 2007/10/15 
Week 2
9/25  National holiday: The Moon Festival (no class meeting) 
Week 3
10/02  Course Introduction 
Week 4
10/09  R & I Services: Nature, Functions, Varieties 
Week 5
10/16  Understanding Users and User Needs 
Week 6
10/23  Librarians as Info Shrinks: Conducting Reference Interviews 
Week 7
10/30  Librarians as Information Detectives: Developing Search Strategies 
Week 8
11/06  Information Literacy & Bibliographic Instruction 
Week 9
11/13  Midterm Exam 
Week 10
11/20  Readers' Advisory & Reading Promotion Services 
Week 11
11/27  R & I Services for Special Populations & Outreach Services 
Week 12
12/04  Ethics of R & I Services; Handling Sensitive Reference Queries 
Week 13
12/11  Digital Reference 1 
Week 14
12/18  Digital Reference 2; Information Commons 
Week 15
12/25  Selecting & Managing Reference Resources 
Week 16
1/01  National holiday (no class meeting) 
Week 17
1/08  Managing R & I Services 
Week 18
1/15  Final Exam (Show Your Work!)