課程資訊
課程名稱
質性研究
QUALITATIVE RESEARCH 
開課學期
98-1 
授課對象
文學院  圖書資訊學研究所  
授課教師
林珊如 
課號
LIS5051 
課程識別碼
126 U1170 
班次
 
學分
全/半年
半年 
必/選修
選修 
上課時間
星期一5,6,7(12:20~15:10) 
上課地點
圖資會議室 
備註
總人數上限:17人 
Ceiba 課程網頁
http://ceiba.ntu.edu.tw/981QR 
課程簡介影片
 
核心能力關聯
核心能力與課程規劃關聯圖
課程大綱
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課程概述

本課程為圖書資訊學研究所三學分之選修課。鑑於質性研究蔚為現代社會科學研究方法之新取向,本課程主要在有系統介紹質性研究之哲學,理論基礎及方法論,強調其在圖書資訊學研究中之應用。學生將透過實例探討,了解質性研究在圖書資訊學研究領域之重要性、可行性及其學術之貢獻。 

課程目標
學生透過此一課程,實際設計應用質性研究方法於圖書資訊學之研究議題,以培養具有評論及從事質性研究之識見與能力。 
課程要求
 
Office Hours
另約時間 備註: 助教時間為週一、週四9:00∼12:00 
參考書目
參考書目
1.潘淑滿(2002)。質性研究:理論與應用。台北市:心理。

2.胡幼慧主編(1996)。質性研究:理論、方法及本土女性研究實例篇。台北市:
巨流。另有二版,2008年出版。 #540.1 7291 2008

3.Strauss, Anselm & Corbin, Juliet 合著,徐宗國譯。質性研究概論
(1997)。台北:巨流。(譯自 Basics of qualitative research : grounded theory
procedures and techniques)

4.Crabtree, B.F., & Miller, W.L. (Eds.) (1992). Doing Qualitative
Research. Newbury Park, CA: Sage publication. 最新質性方法與研究,第二版,黃惠
雯等譯 (1993),台北市:韋伯。

5.Wolcott, H. F. (1990). Writing Up Qualitative Research. Newbury
Park, CA: Sage publication. 質性研究寫作,顧瑜君譯(2001),台北市:五南。

6.Glazier, J. D., Powell, R. R. (1992). Qualitative Research in
Information Management. Englewood, Colo. : Libraries Unlimited.

7.Mellon, C. A. (1990). Naturalistic Inquiry for Library Science :
Methods and Applications for Research, Evaluation, and Teaching. Chapter 1.
New York : Greenwood Press.

8.Sage publications: Qualitative Research Series.

學位論文
1.Chu, Clara M. (1992). The Scholarly Process and the Nature of the
Information Needs of the Literary Critic: A Descriptive Model. Ph.D.
Dissertation, University of Western Ontario, London, Ontario. #PN81 C48z

2.Chang, Shan-Ju L. (1995). Toward a Multidimensional Framework for
Understanding Browsing. (Ph. D. Dissertation, Rutgers University)

3.Erdelez, Sanda. (1995). Information Encountering: An Exploration
Beyond Information Seeking. Ph.D. Dissertation. Syracuse University. #ZA3075
E73z

4.Sturgis, Kathleen D. (1997). An Exploration of the Information
Exchange Process: Information-Seeking and Information Dissemination Behaviors
During Organizational Socialization. Ph.D. Dissertation, University of
Illinois at Urbana-Champaign. #HD30.3 S78z

5.Francis, Hannah. (1998). The Information Use Environment: A
descriptive Study of a Sub-set of Agricultruists in the developing country of
Trinidad and Tabago. Ph.D. Dissertation, Syracuse University 電子版

6.Algon, Jacqueline. (1999). The Effect of Task on the Information-
Related Behaviors of Individuals in a Work-Group Environment. Ph.D.
Dissertation, Rutgers University.

7.Moahi, Kgonotso Hildegard. (2000). A Study of the Information
Behavior of Health Care Planners, Managers and Administrators in Botswana and
Implications for the Design of a National Health Information System (NHIS).
Ph.D. Dissertation, University of Pittsburgh.

8.劉應琳(2001)。閱讀研究:台大BBS Books版愛書人休閒閱讀之探討。國立臺
灣大學圖書館學研究所碩士論文。 #019.1 7201

9.楊家驥(2000)。以內容分析法改進網站內容之探討—以自助旅遊為例。國立暨
南國際大學資訊管理研究所碩士論文。

10.李郁雅(2000)。博士論文研究歷程中情境與資訊行為之探索:以植物分類學為
例」。國立臺灣大學圖書館學研究所碩士論文。 #028 4047

11.劉雅芳(2007)。單身女性日常生活資訊行為模式。未出版之碩士論文,臺灣大
學圖書資訊學研究所,臺北市。

12.蔡尚勳(2007)。深度休閒中的資訊活動:以業餘街舞者為例。未出版之碩士論
文,臺灣大學圖書資訊學研究所,臺北市。

13.林怡璇(2007)。從老年人獲取資訊與通訊科技(ICT)技能的歷程探討數位落
差 。未出版之碩士論文,臺灣大學圖書資訊學研究所,臺北市。(田野研究、參與觀察
法-邊際人員、訪談法-騰錄稿範例)

期刊或會議論文集

1.世新大學傳播研究所編(2000)。傳僠質性研究方法之發展與省思學術研討會會
議論文。台北市:編者。

2.Bains, S. (1997). End-user searching behavior: considering
methodologies. The Katharine Sharp Review, 4.
Http://edfu.lis.uiuc.edu/review/winter1997/bains.pdf

3.Bradley, J., & Sutton, B. (1993). Reframing the paradigm debate.
Library Quarterly, 63(4), 405-410.

4.Cooper, Linda Z. (2002). A case study of information-seeking behavior
in 7-year-old children in a semistructured situation. Journal of the American
Society for Information Science and Technology, 53(11):904-922.

5.Dervin, B. (1992). From the mind’s eye of the user: The sense-making
qualitative-quantitative methodology. In J. D. Glazier and R. R. Powell
(Eds.), Qualitative Research in Information Management (pp. 61-84). Englewood,
CO: Libraries Unlimited.

6.Ellis, D. (1993). Modeling the information-seeking patterns of
academic researchers: a grounded theory. Library Quarterly, 63(4), 469-486.

7.Fidel, R., et al. (1999). A visit to the information mall: Web
searching behavior of high school students. Journal of American Society of
Information Science, 50, 24-37.

8.Fidel, R., Pejtersen, A. M., Cleal, B., & Bruce, H. (2004). A multi
dimensional approach to the study of human-information interaction: A case
study of collaborative information retrieval. Journal of the American Society
for Information Science, 55(11), 939-953.

9.Iivonen, M. (1996). Completion of quantitative and qualitative
methods: example from a consistency study. Proceedings of Second International
Conference on Conceptions of Library and Information Science: Integration in
Perspective. (pp.149-160).

10.Kwasnik, B.H. (1991). An analysis by means of naturalistic approaches
of two complex behavior. In: Proceedings of the Workshop on Complex Systems,
Ethnomethodology, and Interaction Analysis. AAAI, Boston, MA.

11.Pettigrew, K. E., Durrance, J. C., Unruh, K. T. (2002). Facilitating
community information seeking using the Internet: findings from three public
library—community network systems. Journal of the American Society for
Information Science and Technology, 53(11), 894-903.

12.Sonnenwald, D. H. (1996). Collaboration during the design process: A
case study of communication, information behavior, and project performance.
In: Information Seeking in Context (pp.179-204). London: Taylor Graham.

13.Wildemuth, B. M. (2002). Effective methods for studying information
seeking and use. Journal of the American Society for Information Science and
Technology, 53(14), 1218-1222.

14.Cooper, L. Z. (2002). Methodology for a project examining cognitive
categories for library information in young children. Journal of the American
Society for Information Science and Technology, 53(14), 1223-1231.

15.Tomes, E. G., Duff, W. (2002). “I spent 1 1/2 hours sifting through
one large box….”: Diaries as information behavior of the archives user:
Lessons learned. Journal of the American Society for Information Science and
Technology, 53(14), 1232-1238.

16.Hargittai, E. (2002). Beyond logs and surveys: In-depth measures of
people’s web use skills. Journal of the American Society for Information
Science and Technology, 53(14), 1239-1244.

17.Gorman, P., Lavelle, M., Delcambre, L., Maier, D. (2002). Following
experts at work in their own information spaces: Using observational methods
to develop tools for the digital library. Journal of the American Society for
Information Science and Technology, 53(14), 1245-1250.

18.Heidorn, P. B., Mehra, B., Lokhaiser, M. F. (2002). Complementary
user-centered methodologies for information seeking and use: System’s design
in the biological information browsing environment(BIBE). Journal of the
American Society for Information Science and Technology, 53(14), 1251-1258.

19.Mehra, B., Bishop, A. P., Bazzell, I., Smith, C. (2002). Scenarios
in the Afya project as a participatory action research (PAR) tool for studying
information seeking and use across the “digital divide”. Journal of the
American Society for Information Science and Technology, 53(14), 1259-1266. 
指定閱讀
指定參考書目:
1.陳向明(2002)。社會科學質的研究。台北市:五南。

2.巴頓 (Patton, M. Q.) (1996)。質的評鑑與研究 (Qualitative evaluation and research methods) (吳芝儀、李奉儒譯)。臺北縣新店市:桂冠。(原作1990年出版);巴頓 (Patton, M. Q.)(2008)。質的研究與評鑑 (上)(下) (Qualitative research & evaluation methods) (吳芝儀譯)。嘉義市:濤石文化。(原作1990年出版)

每週指定閱讀:
1.Neill, S. D. (1992). The dilemma of method for information research: Is information science a science, social science, or humanity? In: Dilemmas in the Study of Information: Exploring the Boundaries of Information Science, (pp. 139-158). New York: Greenwood.

2.Bradley, J. (1993). Methodological issues and practices in qualitative research. Library Quarterly, 63(4), 431-449.

3.Fidel, R. (1993). Qualitative methods in information retrieval research. Library & Information Science Research, 15, 219-247.

4.Sonnenwald, Diane H. (1993). Communication in Design. Ph.D. Dissertation. Rutgers University. # P90 S69z

5.McKechnie, Lynne. (1996). Opening the “Preschoolers’ Door to Learning”: An Ethnographic Study of the Use of Public Libraries by Preschool Girls. Ph.D. Dissertation. #Z718.1 M35z

6.Kuhlthau, C. C. (1999). The role of experience in the information search process of an early career information worker: Perceptions of uncertainty, complexity, construction and sources. Journal of the American society for information science, 50(5), 399-412.

7.Reuter, K. A. (2007). Children selecting books in a library: Extending models of information behavior to a recreational setting. Ph.D. dissertation, University of Maryland, College Park, United States -- Maryland. Retrieved August 25, 2009, from Dissertations & Theses: A&I.(Publication No. AAT 3260504).

8.Rosenbaum, Howard. (1996). Managers and Information in Organizations: Towards a structurational concept of the Information Use Environment of Managers. Ph.D. Dissertation. Syracuse University. #ZA3075 R672

9.Reneker, M. K. (1993). A qualitative study of information seeking among members of an academic community: Methodological issues and problems. Library Quarterly, 63(4), 488-507.

10.McKnight, M. (2004). An observational investigation of on-duty critical care nurses' information behavior in a nonteaching community hospital. Ph.D. dissertation, University of North Texas, United States -- Texas. Retrieved August 25, 2009, from Dissertations & Theses: A&I.(Publication No. AAT 3126579).

11.Wang, P.,& White, M.D. (1996). A qualitative study of scholars’ citation behavior. Proceedings of the 59th American Society for Information Science, 33, 255-261.

12.Song, M. (2007). Modeling situated health information seeking and use in context: The use of two approaches to grounded theorizing as applied to 81 sense-making methodology derived narrative interviews of health situation facing. Ph.D. dissertation, The Ohio State University, United States -- Ohio. Retrieved August 25, 2009, from Dissertations & Theses: A&I.(Publication No. AAT 3279782).

13.Kuhlthau, C. C. (1994). Seeking meaning: A process approach to library and information services. Norwood, NJ: Ablex. Chapter 6: Methodology for studying the constructive process of information seeking, pp.79-107.

14.Fidel, R. & Pejtersen, A.M. (2004) From information behaviour research to the design of information systems: the Cognitive Work Analysis framework. Information Research, 10(1) , 210 [Available at http://InformationR.net/ir/10-1/paper210.html]

15.Fidel, R., Cleal, B. & Bruce, H. (2004). A multidimensional approach to the study of human-information interaction: A case study of collaborative information retrieval. Journal of the American Society for Information Science and Technology, 55(11), 939-953.

16.Fidel, R. (2008). Are we there yet? : Mixed methods research in library and information science. Library & Information Science Research, 30(4), 265-272.

17.洪元元(2009)。從使用者音樂聆賞歷程探討線上音樂分類架構。未出版之碩士論文,臺灣大學圖書資訊學研究所,臺北市。(深度訪談、文件分析)

18.賴坤玉(2007)。臺北市銘傳國小學童圖書館使用動機及影響因素之研究。未出版之碩士論文,臺灣大學圖書資訊學研究所,臺北市。(自然探究法、深度訪談-訪談導引、騰錄稿範例、參與觀察法-局內人、文件分析、田野日誌)

19.許禎芸(2007)。提前退休教師日常生活資訊行為模式之探究。未出版之碩士論文,臺灣大學圖書資訊學研究所,臺北市。(理論與研究的關聯、參與觀察法-局外人、深度訪談、譯碼表)

20.陳啟亮(2007)。書後索引編製行為研究。未出版之碩士論文,臺灣師範大學圖書資訊學研究所,臺北市。(理論與研究的關聯、訪談、觀察、次級資料分析、資料分析工具)

質性研究結果各種寫作實例之參考:
1.徐宗國(民84)。工作內涵與性別角色。臺北縣:稻鄉。【深度訪談法】

2.黃儷莉(民88)。人際和諧與衝突:本土化的理論與研究。臺北市:桂冠。
【詮釋學、紮根理論】(詮釋學、紮根理論)

3.科克 (Koch, P) (1997)。孤獨 (Solitude: A philosophical encounter) (梁
永安譯)。臺北縣:立緒文化。(原作1994年出版)【詮釋學】

4.科林斯 (Collins, J. C.) (2003)。從A到A+ : 向上提升,或向下沉淪?企業從優
秀到卓越的奧祕 (Good to great why some companies make the leap--and others
don't) (齊若蘭譯)。 臺北市:遠流。 (原作2001年出版)【歸類】

5.克里斯汀生 (Christensen, C. M.) (2004)。 創新者的解答 (The innovators
solution creating and sustaining successful growth) (李芳齡、李田樹譯)。臺北
市 : 天下雜誌。 (原作2003出版)。【歸類、理論產出】

6.卡斯塔尼達(Caastaneda, C. )著;魯宓譯(民87)。巫師唐望的教誨。台北市:張老師文
化。 【建議課前閱讀】

7.契克森米哈賴(Csiksentmihalyi, M.)著;杜明誠譯(民88)。創造力。台北市:時報文
化。【建議課前閱讀】 
評量方式
(僅供參考)
 
No.
項目
百分比
說明
1. 
學生學習歷程檔案 
40% 
a.期中提 書面研究計畫(包含題目、研究問題,以及初步的文獻搜尋結果) b.期末提 論文計畫書(含題目、研究問題、文獻分析、資料蒐集與分析計畫),同時撰寫學習歷程心得及思考,繳交書面報告及口頭分享。 
2. 
觀察與訪談實作與分享 
20% 
 
3. 
小組文獻分析報告 
20% 
 
4. 
平時成績 
20% 
a. 博碩士論文評析與討論; b. 回饋單。 
 
課程進度
週次
日期
單元主題
第1週
9/14  課程介紹:什麼是質性研究?為什麼要學質性研究? 
第2週
9/21  質性研究理論:圖書資訊學與質的研究、質性研究的發展與分類 
第3週
9/28  質性研究的設計 
第4週
10/05  質性研究方法的議題I 研究對象與研究者 
第5週
10/12  質性研究方法的議題II 研究關係與研究場域 
第6週
10/19  深度訪談法 
第7週
10/26  訪談中的傾聽與回應、焦點團體法 (課堂分組演練) 
第8週
11/02  參與觀察法、實物資料 (觀察、訪談實作分享) 
第9週
11/09  研究經驗分享 
第10週
11/16  資料分析:歸類 
第11週
11/23  資料分析:理論建構 (紮根理論法) 
第12週
11/30  質性研究論文的寫成:寫作原則與方法 
第13週
12/07  質性研究品質的檢測:評鑑標準與提昇方法 (三角交叉檢視法) 
第14週
12/14  質性研究趨勢:行動研究、質量並用 
第15週
12/21  停課一次。請同學參加12/19~20的「質性研究工作坊」 
第16週
12/28  期末報告 
第17週
1/04  期末報告 
第18週
1/11  期末檢討與評鑑