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課程名稱 |
知識管理概論
Introduction to Knowledge management |
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開課學期 |
103-2 |
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授課對象 |
學程 知識管理學程 |
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授課教師 |
唐牧群 |
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課號 |
LIS5080 |
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課程識別碼 |
126 U1450 |
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班次 |
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學分 |
3 |
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全/半年 |
半年 |
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必/選修 |
選修 |
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上課時間 |
星期一7,8,9(14:20~17:20) |
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上課地點 |
圖資視聽室 |
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備註 |
知識管理學程基礎必修課程。
總人數上限：70人 |
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Ceiba 課程網頁 |
http://ceiba.ntu.edu.tw/1032LIS5080_SNA |
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課程簡介影片 |
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核心能力關聯 |
核心能力與課程規劃關聯圖 |
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課程大綱
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為確保您我的權利,請尊重智慧財產權及不得非法影印
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課程概述 |
請參看課程網 |
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課程目標 |
1. Acquire a basic understanding of the identification, collection, dissemination and creation of knowledge in orgaization.
2. Acquire a basic understanding of the social-techno environment within which knowledge is created and disseminated.
3. Gain hand-on experiences with KM techniques such as knowledge audit, social network analysis, knowledge elicitation interview, and creation of comunicity portal using content management software.
4. Cultivate a sensitivity to the structure of task environments that set the parameters for successful KM activities. |
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課程要求 |
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預期每週課後學習時數 |
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Office Hours |
另約時間 |
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指定閱讀 |
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參考書目 |
Awad, E. M. Hassan M. Ghaziri (2004). Knowledge Management.
Gladwell, Malcolm (2002). The Tipping Point: How Little Things Can Make a Big Difference. Back Bay Books: New York.(Chinese title:引爆趨勢 舉手之勞成大事/葛拉威爾著 ; 齊思賢譯. --初版. —台北市 : 時報文化 ; 2000(民89)
Bryan, L.L., C. L I. Joyce (2007). Mobilizing Minds: Creating Wealth From Talent in the 21st Century Organization
Ayres, Ian (2007). Super Crunchers: why thinking-by-numbers is the new way to be smart. Bantam.
Cross, R; R. J. Thomas (2009). Driving Results Through Social Networks: how top organizations leverage networks for perfromance and growth. Wiley.
Davenport T. and Prusak (2000). Working Knowledge.
Surowiecki, J. (2004). The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations. New York: Doubleday. (Chinese title: 群眾的智慧 : 如何讓個人、團隊、企業與社會變得更聰明 / 索羅維基(James Surowiecki)著; 楊玉齡譯. 臺北市 : 遠流, 2005[民94] 版本項 初 版).
Wenger E. C., Richard McDermott, William M. Synder (2002). Cultivating communities of practice : a guide to managing knowledge. Boston, Mass. : Harvard Business School Press. (Chinese title: 實踐社群 : 推動學習型組織之輪/愛丁納．溫格(Wenger ,Etienne ), 理查．麥代謀(Richard McDermott), 威廉．施耐德 (Snyder ,William M. ) 合著 : 黃維譯.–第一版 行.–台北市 : 天下遠見, 2003 (民92)
Haythornthwaite, C. (1996). Social network analysis: approach and technique for the study of information exchange. Library and Information Science Research, 18, 323-342.
*知識管理 Knowledge Management/林東清 著--初版. —台北市: 弘智文化;2003 (民92)
Blair, D. (2002). Knowledge management: hype, hope or help? Journal of the American Society for Information Science & Technology, 53 (12), 1019-1028.
Ferguson, G. S. Mathur, and B. Shah (2005). Evolving from information to insight. Sloan Management Review, 46 (2), 51-58.
Gupta A. K., V. Govindarajan (2000). Knowledge management’s social dimension: lessons from Nucor Steel. Sloan Management Review 42(1), 71-80.
Ikujiro, Nonaka (1991). The knowledge-creating company. Harvard Business Review, Vol. 69 (6). pp. 96-105.
Ives, W., B. Torrey, C. Gordon (2002). Knowledge sharing is a human behavior. In D. Morey, M. Marbury, and B. Thuraisingham (eds.) 2002. Knowledge management: Classic and contemporary works. Boston: Massachusetts Institute of Technology. pp.99-129.
Liebowitz, J. (2007). Social networking: the essential of innovation. Scarecrow.
Liebowitz, J. et al. (2000). The knowledge Audit. Knowledge and Process Management, 7(1).pp. 3-10.
Leonard, Dorothy (2002). Tacit knowledge, unarticulated needs, and empathic design in new product development. In D. Morey, M. Marbury, and B. Thuraisingham (eds.) 2002. Knowledge management: Classic and contemporary works. Boston: Massachusetts Institute of Technology. pp.99-129.
Newll, S. et al. (2002). Managing Knowledge Work. Palgrave Macmillan.
Simon, H. A. (1991) Bounded Rationality and Organizational Learning. Organization Science, 2(1), 125-134.
Wenger, Etienne C., Snyder, William M. (2000). Communities of Practice: The Organizational Frontier, Harvard Business Review, Vol. 78 (1). pp. 139-145.
Nardi & O'Day (1999). Information ecology: using technology with heart. http://www.firstmonday.org/issues/issue4_5/nardi_chapter4.html
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評量方式
(僅供參考) |
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No. |
項目 |
百分比 |
說明 |
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1. |
Concept Map project |
15% |
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2. |
Case study report |
15% |
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3. |
Knowledge audit project |
30% |
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