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課程名稱 |
作業管理
OPERATIONS MANAGEMENT |
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開課學期 |
95-1 |
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授課對象 |
管理學院 企業管理組 |
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授課教師 |
陳文華 |
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課號 |
BA2005 |
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課程識別碼 |
701 21500 |
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班次 |
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學分 |
3 |
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全/半年 |
半年 |
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必/選修 |
必帶 |
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上課時間 |
星期三2,3,4(9:10~12:10) |
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上課地點 |
管貳104 |
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備註 |
本課程中文授課,使用英文教科書。
限本系所學生(含輔系、雙修生)
總人數上限：80人 |
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Ceiba 課程網頁 |
http://ceiba.ntu.edu.tw/951om_1 |
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課程簡介影片 |
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核心能力關聯 |
核心能力與課程規劃關聯圖 |
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課程大綱
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課程概述 |
Many firms have demonstrated that operations management can be an effective
competitive weapon and, in conjunction with well-conceived marketing and
financial plans, these firms have made major penetrations into markets
worldwide. This course is designed to address the key operations and
logistical issues in service and manufacturing organizations that have
strategic as well as tactical implications. |
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課程目標 |
1.To understand the role of operations management in the overall business
strategy of the firm.
2.To understand the interdependence of the operating system with other key
functional areas of the firm.
3.To identify and evaluate the key factors and the interdependence of these
factors in the design of effective operating systems.
4.To identify and evaluate a range of tools appropriate for analysis of
operating systems of the firm.
5.To identify and evaluate comparative approaches to operations management in
a global context.
6.To understand the application of operations management policies and
techniques to the service sector as well as manufacturing firms.
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課程要求 |
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預期每週課後學習時數 |
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Office Hours |
另約時間 |
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指定閱讀 |
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參考書目 |
Krajewski, J., L. Ritzman and M. Malhotra, Operations Management: Processes
and Value Chains, 8th ed., 2007, Pearson.(歐亞書局 8912-1188) |
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評量方式
(僅供參考) |
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No. |
項目 |
百分比 |
說明 |
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1. |
Case Discussion |
15% |
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2. |
2-page write-up |
15% |
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3. |
Mid-term & Final Exams |
50% |
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4. |
Term Project |
20% |
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週次 |
日期 |
單元主題 |
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第1週 |
9/20 |
Operations Management; Decision Making |
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第2週 |
9/27 |
Operations Strategy |
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第3週 |
10/04 |
Project Management |
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第4週 |
10/11 |
Product Design; Process Strategy |
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第5週 |
10/18 |
Process Analysis |
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第6週 |
10/25 |
Process Performance and Quality |
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第7週 |
11/01 |
Constraint Management; Lean Systems |
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第8週 |
11/08 |
Managing Customer Relationships |
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第9週 |
11/15 |
校慶紀念日(停課) |
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第10週 |
11/22 |
Mid-term Exam |
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第11週 |
11/29 |
Supply Chain Strategy |
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第12週 |
12/06 |
Inventory Management |
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第13週 |
12/13 |
Forecasting |
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第14週 |
12/20 |
Sales & Operations Planning |
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第15週 |
12/27 |
Enterprise Resource Planning |
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第16週 |
1/03 |
Strategic Sourcing |
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第17週 |
1/10 |
Course Wrap up |
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第18週 |
1/17 |
Final Exam |
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