課程資訊
課程名稱
行銷管理
Marketing Management 
開課學期
100-2 
授課對象
國際企業學系  
授課教師
任立中 
課號
IB2008 
課程識別碼
704 20600 
班次
01 
學分
全/半年
半年 
必/選修
必修 
上課時間
星期五2,3,4(9:10~12:10) 
上課地點
管二104 
備註
限學士班二年級以上
總人數上限:140人
外系人數限制:10人 
Ceiba 課程網頁
http://ceiba.ntu.edu.tw/1002IB2008_01 
課程簡介影片
 
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課程概述

Course Description

The course is designed to help the students learn the basic concepts of modern marketing in a management-orientation way. The most basic objectives of this course are to provide you with a broad introduction to marketing concepts, the role of marketing in society and in the firm, and the various factors that influence marketing decision-making.

 

課程目標
Like other IB courses, you will be expected to familiarize with the ‘language of marketing’ (i.e., terms, concepts, and frameworks) used by practicing marketing managers, and have a solid understanding of the major decision area under marketing responsibility. It focuses on major decisions that marketing manager faces in their efforts to harmonize the objectives and resources of the organization with the needs and opportunities in the marketplace. Within time limits, this class attempts to cover all the topics that a marketing manager needs to face in strategic, tactical, and administrative marketing.
The objectives of this course are

1. To familiarize the students with the marketing concepts and techniques, and to develop skills in using a variety of analytical frameworks to implement such techniques.

2. To develop the skills in organizing an effective marketing management strategy in a real business world.

By the end of the course, you should be able to apply the key frameworks and tools for analyzing customers, competition, and marketing strength and weakness. The class materials should also help you to develop insights about creative selection of target markets and blending the marketing mix decisions to maintain competitive positions and serve customer needs.
 
課程要求
The grade will be based on two exams (25% *2) and one titanic term paper of which is composed of a series of homework assignments (20%+30%, 20 points for the weekly reports and 30 points for the final report). The exams will be designed to measure how well the students have absorbed the text, assigned readings, and lecture material. Every each one of you is required to hand in a term paper on marketing filed. Late reports (including weekly and final) will NOT be accepted. Performance of class participation will be considered as extra points (10% maximum) and to be added to the final grade. 
預期每週課後學習時數
 
Office Hours
 
參考書目
Blattberg, Robert C., Gary Getz, and Jacquelyn S. Thomas (2001), Customer
Equity: Building and Managing Relationships as Valuable Assets, Harvard Business
School Press, Boston, Massachusetts.

Lilien, Gary L. and Arvind Rangaswamy (2003), Marketing Engineering: Computer-
Assisted Marketing Analysis and Planning, Pearson Education, NJ.

Koch, Richard (1998), The 80/20 Principle: The Secret of Achieving More with
Less, Doubleday, New York, NY. 
指定閱讀
任立中(2010),行銷源典,前程文化。

Pride, William M. (2012), Marketing, 16th edition. (華泰書局)
 
評量方式
(僅供參考)
 
No.
項目
百分比
說明
1. 
Mid-term Exam 
25% 
 
2. 
Final Exam 
25% 
 
3. 
Weekly Assignment 
20% 
 
4. 
Final Report 
30% 
 
 
課程進度
週次
日期
單元主題
第1週
2/24  Lecture: 1. Introduction to Course Philosophy, Structure, and Policy
2. The Origin of Marketing</br>
Assignments: 1. Decide a topic (a brand/product/service/industry) for the term paper. 
第2週
3/02  兩岸高校商管學院院長高峰會,停課一天,4/20補課) 
第3週
3/09  Lecture:</br> 1. The Heterogeneous and Dynamic in Consumer Behavior
</br>2. Four Schools of Marketing Discipline</br></br>
Assignments: </br>1. Preview Chapter 1. Customer-Driven Strategic Marketing. 
第4週
3/16  Lecture: </br>1. Satisfy Consumer Needs – Reactive Marketing Paradigm
</br>2. Shape Consumer Needs – Proactive Marketing Paradigm</br>
</br></br>Assignments:</br> 1. Apply Reactive and Proactive Marketing thoughts to your project. (Section 1 and 2 of Term Paper)
</br>2. Preview Chapter 3. The Marketing Environment, Social Responsibility, and Ethics. 
第5週
3/23  Hand in the weekly reports of Section 3 and 4.</br>
Lecture:</br> 1. Individualize Consumer Needs – Interactive Marketing Paradigm
</br>2. Extend Consumer Needs – Chain-Reactive Marketing Paradigm</br>
</br></br>Assignments:</br> 1. Discuss how to implement the concepts of Interactive and Chain-reaction Marketing theory to your project. (Section 3 and 4)
</br>2. Preview Chapter 2 Planning Marketing Strategies
 
第6週
3/30  Hand in the weekly reports of Section 3 and 4.</br>
Lecture:</br>
Marketing Planning and Its Environments</br>
Assignments:</br>
1. Conduct an analysis of BCG portfolio model for your project. (Sec. 5)</br>
2. Preview Chapter 6 Consumer Buying Behavior 
第7週
4/06  溫書假(停課一天) 
第8週
4/13  Hand in the weekly report of Section 5</br>
Lecture: </br>Consumer Buying Behavior and Decision Making (I)</br>
</br>Assignments: </br>1. Major market/consumer trends. (Sec. 6)
</br>2. The Roles in Group Decision. (Sec. 7)
</br>3. Cut out two recent advertising: one full-page color as from a magazine and one large display from a newspaper. Indicate which involvement segments (High vs. Low) are being targeted to in each case. Prepare for class discussion.
</br>4. Preview Chapter 7 Business Markets and Buying Behavior.
 
第9週
4/20  Hand in the weekly reports of Section 6 and 7.</br>
9:10~10:10 Midterm Exam (25%)</br>
10:20~12:10</br>
</br>Lecture: </br>1. Consumer Buying Behavior and Decision Making (II)
</br>2. Business-to-Business Marketing and Customer Value</br>
</br>Assignments: </br>1. Make a High or Low Involvement Strategy analysis, including yours and competitors. (Sec. 8)
</br>2. Illustrate how consumer makes purchase decision about your product. Be prepared to discuss how the answers you put in each of five stages process would affect the marketing mix. (Sec. 9)
</br>3. Preview Chapter 5. Target Markets: Segmentation and Evaluation..
 
第10週
4/27  Hand in the weekly reports of Section 8 and 9.</br>
Lecture: Market Segmentation and Product Positioning</br>
</br>Assignments: </br>1. List the types of current and potential segmenting dimensions and explain which you would try to target first in your project. (Sec. 10)
</br>2. Use Intuitive (Non-quantitative) Method to construct the perceptual map for developing positioning strategy. (Sec. 11)
</br>3. Preview Chapter 4. Marketing Research and Information System. 
第11週
5/04  Hand in the weekly reports of Section 10 and 11.</br>
Lecture: Decision Support System and Marketing Research</br>
</br>Assignments: </br>1. In your own words, describe how a marketing decision support system might help your project company and explain why such a system can add to the value of a marketing planning process. (Sec. 12)
</br>2. Preview Chapter 9 Product, Branding, and Packaging Concepts..
 
第12週
5/11  Hand in the weekly report of Section 12. (國際觀光餐旅休閒管理研討會)</br>
Lecture: Product Strategy (I) – Product category, Product Life Cycle</br>
</br>Assignments: </br>1. What type of “product” your company and competitors are offering? From the differentiation strategy perspective, how would you define your product category in the future? (Sec. 13)
</br>2. What are some characteristics of a new product that will help it to move through the early stages of the product life cycle more quickly? Briefly discuss each characteristic, illustrating with the product of your project. (Sec.14)
</br>3. Preview Chapter 10. Developing and Managing Goods and Services. 
第13週
5/18  Hand in the weekly reports of Section 13 and 14.</br>
Lecture: Product Strategy (II) – New Product Development Strategy</br>
</br>Assignments: </br>1. Explain the importance of an organized new-product development process and illustrate how it might be used for your project company. (Sec. 15)
</br>2. Apply the exactly same format of Conjoint Analysis as shown in the class to design a new product that maximizes the consumer’s preference. (Sec. 16)
</br>3. Preview Chapter 11. Pricing Fundamentals.
</br>4. Preview Chapter 12. Pricing Management. 
第14週
5/25  Hand in the weekly reports of Section 15 and 16.</br>
(Technology Innovation & Industrial Management Conference(TIIM), Lublin, Poland)</br>
Lecture:</br> 1. Pricing Strategy
</br>2. Strategic Database Marketing</br>
</br>Assignments:</br> 1. Design the price structure and price schedule for your project. (Sec. 17)
</br>2. Preview Chapter 13. Marketing Channels and Supply Chain Management.
</br>3. Preview Chapter 14. Retailing, Direct Marketing and Wholesaling.

 
第15週
6/01  Hand in the weekly reports of Section 17.</br>
Lecture: Distribution and Channel Strategy</br>
</br>Assignments: </br>1. Setup a “Customer Relationship Management (CRM)” system for your project company. (Sec. 18)
</br>2. Discuss and suggest the best channel structure for your project company and how your marketing executive monitors channel members’ performance. (Sec. 19)
</br>3. Preview Chapter 15. Integrated Marketing Communications.
</br>4. Preview Chapter 16. Advertising and Public Relations.
</br>5. Preview Chapter 17. Personal Selling and Sales Promotion.
 
第16週
6/08  Hand in the weekly reports of Section 18 and 19.</br>
Lecture: Integrated Marketing Communications: Advertising & Promotions</br>
</br>Assignments:</br> 1. Write up an ad and sales promotion action plan to carry out the strategies you did in the previous sections. (Sec. 20) 
第17週
6/15  Hand in the weekly reports of Section 20.</br>
Lecture: Pricing Strategy</br>
</br>Assignments:</br> 1. Conclude all your analysis in one page of “Executive Summary”. 
第18週
6/22  Hand in the final term paper, Section 1~20 and Executive Summary</br>
Final Exam (25%)