課程大綱

課程資訊

課程名稱

作業管理
Operations Management

開課學期

105-1

授課對象

管理學院資訊管理學系

授課教師

陳靜枝

課號

IM3003

課程識別碼

705 23200

班次

學分

全/半年

半年

必/選修

選修

上課時間

星期一7,8,9(14:20~17:20)

上課地點

備註

本課程中文授課,使用英文教科書。上課教室：管一405。
限本系所學生(含輔系、雙修生)
總人數上限：65人

Ceiba 課程網頁

http://ceiba.ntu.edu.tw/1051IM3003_

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課程概述

This class is designed to introduce students to the important topic of operations management with apprehension such as product and service design, capacity planning, management of quality and quality control, inventory planning, etc. The students in this class will learn not only the algorithms and techniques used to solve these related problems, but also the real-world applications that can comprehend these methods. The students are encouraged to utilize computers in every respect of this class.

課程目標

本課程的重點在介紹一切與作業(operations)有關的經營管理問題，並探討各種機能應如何充分配合與發展，以便能有效且充分應用人力、材物料及設備，進而生產或提供適質、適量且合乎消費者需求的產品?服務之各種活動。課程內容包括︰預測、作業策略、製程管理與設備配置、品質管理、產品?服務之設計、產能規劃、供應鏈管理、存貨管理及排程、專案管理等單元。並將實際學習服務活動相關的調查分析。

課程要求

Form each group with 5—8 persons. Select a case problem that could be solved by the techniques taught in this class. The cases can be found at the end of each chapter in the textbook. Prepare a 20 minutes presentation. Turn in a report less than 8 pages. The reports will be due the day of presentation.
Both mid-term and final exams will be take-home and open-book. No discussion is allowed among students when answering the exam questions. Cheating will result in severe penalty.

預期每週課前或/與課後學習時數

Office Hours

指定閱讀

Principles of Operations Management (Tenth Edition) by Jay Heizer, Berry Render and Chuck Munson

參考書目

Principles of Operations Management (Tenth Edition) by Jay Heizer, Berry Render
and Chuck Munson

評量方式
(僅供參考)

No.	項目	百分比	說明
1.	First Case Presentation (I)	20%	First Case Presentation on Oct. 19
2.	Second Case Presentation (II)	15%	Second Case Presentation on Nov. 30
3.	Third Case Presentation (III)	15%	Third Case Presentation on Jan. 4
4.	Mid-term Exam	25%	Mid-term Exam on Nov. 9
5.	Final Exam	25%	Final Exam on Jan. 11

課程進度

週次	日期	單元主題
第1週	09/12/2016	Introduction of the Class and a Beer Game
第2週	09/19/2016	Chapter 1: Operations and Productivity
第3週	09/26/2016	Chapter 2: Operations Strategy in a Global Environment
第4週	10/03/2016	Chapter 3: Project Management
第5週	10/10/2016	Day off (National Day Holiday)
第6週	10/17/2016	First Case Presentation (I)
第7週	10/24/2016	Chapter 4: Forecasting
第8週	10/31/2016	Chapter 5: Design of Goods and Services
第9週	11/07/2016	Mid-term Exam (Turn-in at 5:00pm)
第10週	11/14/2016	Chapter 6: Managing Quality
第11週	11/21/2016	Chapter 7: Process Strategy
第12週	11/28/2016	Second Case Presentation (II)
第13週	12/05/2016	Chapter 11: Supply Chain Management
第14週	12/12/2016	Chapter 13: Aggregate Planning and S&OP
第15週	12/19/2016	Chapter 14: Material Requirements Planning (MRP) and ERP
第16週	12/26/2016	Third Case Presentation (III)
第17週	01/02/2017	Day off (New Year Holiday)
第18週	01/09/2016	Final Exam (Turn-in at 5:00pm)