Course Information
Course title
Systems Thinking and Learning Organization 
Semester
112-1 
Designated for
COLLEGE OF MANAGEMENT  GLOBAL MBA  
Instructor
JOE CHIAO-JEN HSUEH 
Curriculum Number
GMBA7072 
Curriculum Identity Number
749EM0940 
Class
 
Credits
1.0 
Full/Half
Yr.
Half 
Required/
Elective
Elective 
Time
第1,2,10,13 週
 
Remarks
Restriction: students in GMBA Degree Students OR Restriction: Exchange students or Visting Students of the College of Management
The upper limit of the number of students: 50. 
 
Course introduction video
 
Table of Core Capabilities and Curriculum Planning
Table of Core Capabilities and Curriculum Planning
Course Syllabus
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Course Description

COURSE OBJECTIVES
Why, despite the best efforts of many smart, compassionate, and determined people and organizations, are we unable to affect real change on the issues that matter most?

Due to our limited capacity for engaging with complexity -- especially dynamic complexity -- people tend to narrow their focus and intervene to “solve problems” with a limited understanding of the broader system. All too often, our organizational designs reinforce this silo perspective by cutting us off from our colleagues in other departments or business units.

The solutions we enact create unintended consequences in the long run and we recognize that today’s problems often come from yesterday’s solutions. The harder we push, the harder the system pushes back.

How do we break this cycle? In his seminal book: The Fifth Discipline: the Art and Practice of the Learning Organization, MIT Sloan School professor Peter Senge calls systems thinking, “the core discipline of a learning organization.” It is a critical leadership capability that enables us to look at a problem holistically, identify root causes, and design high-leverage solutions.

In this intensive course, conducted in four, half-day, interactive sessions, we will learn the core concepts and tools of systems thinking and learning organizations. These tools will allow you to:

1. graphically depict your understanding of a particular social system's behavior and its underlying structure,

2. communicate with others about your understandings explicitly, and

3. design high-leverage interventions to address root causes of a problem.

TARGET AUDIENCE

The course is open to all graduate students and a limited number of year 3 and 4 undergraduate students from any college at NTU.

As the project will ask you to reflect upon and analyze a real life problem, ideally from your own life or work, it is ideally suited to those with current/previous work, student club, or volunteer organization leadership experience.
 

Course Objective
1. Learn to seek out an understanding of the causal feedback relationships underpinning recurring problems

2. Apply systems thinking frameworks and concepts to addressing these problems outside of the classroom

3. Understand how to apply systems thinking as a leadership skill to lead collective action over the long-run 
Course Requirement
 
Student Workload (expected study time outside of class per week)
 
Office Hours
Appointment required. 
Designated reading
 
References
 
Grading
   
Progress
Week
Date
Topic
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